Negotiation is the lifeblood
of any workplace and organization nowadays. As part of the United Nations
family, the Economic Commission for Latin America and the Caribbean participates
in strategic negotiations among member state representatives, regional agencies
and non-governmental organizations.
That is why, during the past seven years, we have progressively implemented
the Conflict Resolution Programme offered by Coleman Raider, with participants
spanning different areas of the Organization, from project managers to team
members, from senior supervisors to new professionals. This training has
helped our staff collaborate with people from diverse multicultural backgrounds
and disciplines including economists, sociologists, environment scientists
and statisticians. Interdisciplinary teams need to develop and monitor negotiated
agreements, as well as solving and preventing interpersonal conflicts on
a daily basis during the process.
We thoroughly recommend this programme to improve relationships between
staff members and external relationships with long-term partners and counterparts.
Juliana Martinez
United Nations, Santiago, Chile
Coleman Raider International has consistently provided highly relevant
materials and informed leadership for the beginning of our five day
International Project Management Program . . . Thank you.
Dale Crossman, Ed.D.
Program Manager of international governmental program for engineers
Susan Coleman and Ellen Raider are two of
our field's most accomplished conflict resolution practitioners. Their
pioneering work in school and organizational conflict resolution and social
justice,
and their enduring commitment to creating safe, fair and constructive
environments for children and adults is outstanding. In particular, their
multi-year
project to enhance the negotiation, mediation, and cross-cultural communication
skills of United Nations employees worldwide is one of the most important
initiatives of its kind. Their programmatic models and trainings are
well informed, supported by research, and extremely practical and accessible.
As facilitators and consultants, they are unsurpassed.
Peter T. Coleman, Ph.D.
(no relation to Susan Coleman)
Director
International Center for Cooperation and Conflict Resolution
(ICCCR)
and Professor of Psychology and Education
Teachers College, Columbia University
