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Conflict is a natural and necessary
part of life. It occurs between individuals, within work teams, communities
and organizations and
among nations. Conflict can be about the distribution of scarce resources,
group identity, who has the power, injustice or just plain misunderstanding.
We can try to avoid it, compete as adversaries, or cooperate – a
powerful and positive way of resolving conflict. To get long-lasting agreements
through
cooperation or collaboration, we identify our needs and interests and
work to understand those of the other. It is in that way that we use conflict
best as source of growth and creativity. |
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