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SANDRA HAYES is an organization development consultant who specializes in team building and collaborative negotiation strategies. Her experience includes designing, conducting, and facilitating meetings and training workshops for a list of clients that include the United Nations, UNICEF, Lucent Technologies, Citibank, Pace University, New York University Metro Center, the United Federation of Teachers, the New York City Board of Education, Educators for Social Responsibility, the United Parents Association, the New York State Nurses Association, New York University Metro Center, Winslow New Jersey school District, and a collaborative of New York City community organizations.

Ms. Hayes holds a Masters of Arts degree in Organizational Psychology with a concentration in collaborative conflict negotiation from Teachers College at Columbia University.

Ms. Hayes is a collaborative conflict negotiation and mediation instructor through the International Center for Cooperation and Conflict Resolution (ICCCR) at Teachers College, Columbia University. In addition to teaching a basic practicum and an advanced course in conflict resolution, she also serves on a task force whose charge is to design additional course work for the ICCCR. The latest module, which she also teaches and facilitates, emphasizes and explores the complexity that differences in race, culture, ethnicity, gender and social class bring to conflict negotiation. She is also co-training a course called “The Human Element.” This human relations seminar allows individuals and teams to focus on the underlying causes of behavior that block successful performance.

Her background in training and facilitation is enhanced by additional extensive experience in both the corporate and non-profit arenas. For ten years, she was a human resources professional for such companies as Westinghouse Broadcasting and Cable, American Health Partners (publishers of American Health, Psychology Today, Mother Earth News, and Smart magazines), and Readers Digest. She also spent seven years as a coordinator and director of educational and vocational programs for the US Department of Labor’s Job Corps and for Prep for Prep (a program serving over 2000 talented and gifted youth). In these capacities, she conducted large individual and group sessions, which counseled program participants on their academic and professional options.

Ms. Hayes currently resides in Manhattan with her husband and children.

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